eLEARN and WEBINARS
M.A.B. for In-Person Interactions gives staff the right tools to achieve safer outcomes in the face of aggressive behaviours.
Includes the module
SAFELY MANAGING COVID REQUIREMENTS
The M.A.B. for In-Person Interactions online course takes you through our 7 step safety plan to help you to safely manage aggressive behaviours during in-person interactions.
By increasing your awareness of the risks of aggressive behaviours in your working environment, you will be able to better anticipate those risks as they develop around you, and can then implement strategies to lessen or remove those risks enabling you to work safely.
Both the eLearn Course and the Webinars have been designed for adult learners to effectively achieve learning objectives, maximise individual participation and enhance learning retention.
M.A.B. for In-Person Interactions is recommended for aged care, alcohol and other drugs, child care, community, compliance, disability, family, frontline, health, homelessness, library, local government, maternal and child health, mental health, paramedic, regulatory officer, transport, utility and youth service providers.
PARTICIPANTS WILL BE BETTER ABLE TO
Feel more empowered to prioritise their safety.
Make informed decisions about staying safe when exposed to aggressive behaviours including challenging behaviours, behaviours of concern, verbal abuse, threats and threatening behaviours, and physical assault.
Feel more comfortable to access available supports following incidents involving aggressive behaviours.
Proactively and reactively use dynamic risk assessment, communication, avoidance and de-escalation strategies to reduce risks of harm during incidents involving aggressive behaviours.
Feel more confident to make critical decisions when managing aggressive behaviours that may impact multiple stakeholders.
Continuously improve through the use of reflective practices.
OUTCOMES
Create a Safer Workplace
Enhance wellbeing and safety for all whilst reducing risk and decreasing incidents involving aggressive behaviours.
Upskill Your Staff
Demonstrate your commitment to staff by investing in their skills to safely prevent and de-escalate aggressive behaviours.
Increase Resilience
Increase resilience, personal safety leadership, team positivity and productivity.
Return On Investment
Real value through decreased incident and compensation costs, better organisational culture and compliance, and improved financial performance.
YOU’LL BE IN GOOD COMPANY
More than 16,000 staff and the people they support Australia-wide are now much safer at work having completed M.A.B. ™ Staff Safety Training.
FAQs
eLearn
Can I buy the eLearn Course for other people?
How long can I access the eLearn Course for?
How long does it take to complete the eLearn Course?
CAN I SEE THE ELEARN BEFORE BUYING IT FOR MY TEAM?
Yes. Please contact our office to arrange an evaluation account.
Webinar
Who should do the Webinar?
The Webinars are an optional add-on for those who wish to maximise both the depth of knowledge presented and the opportunity for learning.
Can I order WebinarS before completing the eLearn Course?
Yes. In fact it is good to order Webinars at the time of ordering the eLearn Course. This allows more time for participants to organise their schedules so they can be available for the Webinars.
WHAT IS THE MAXIMUM NUMBER OF PARTICIPANTS IN EACH WEBINAR?
The maximum number of participants per Webinar is set at fifty (50). We recommend limiting the number of participants to twenty (20) per Webinar to ensure participants get the most out of each live Webinar.
IS THE ELEARN COURSE A PRE-REQUISITE FOR THE WEBINAR?
Yes. Participants must complete the eLearn Course prior to attending a Webinar.
HOW DO I SCHEDULE THE WEBINARS?
WHAT PLATFORM DO YOU USE FOR THE WEBINAR?
HOW LONG IS THE WEBINAR?
The duration of each live webinar is 45 minutes.
Payment
Questions about booking online?
CAN WE PAY BY INVOICE INSTEAD OF AN ONLINE PAYMENT?
Yes. Please contact our office to discuss paying by invoice.